How This Website Works
Updated 7 January 2023
Introduction
MoneyHub.com.au was founded in 2022 on the principles of honesty and transparency in consumer comparison. For this reason, we believe in being completely upfront about how this website works, its strengths and weaknesses.
MoneyHub exists to give every Australian the information they need to make better consumer-based decisions. Our guides, resources and tools are presented without consideration of the circumstances of any specific user and are journalistic in nature.
We may be compensated if you click on a link, but such links do not affect our findings. MoneyHub publishes guides based on facts and numbers, not incentives.
We welcome your stories, tips and any feedback, simply contact us.
Important information:
We are a journalistic online resource with the aim of providing Australians with the best consumer reviews, tips, resources, and tools.
We can’t guarantee everything contained on this website will be perfect – you use the information contained on our website and all social channels at your own risk.
We link to other websites throughout this website, but take no responsibility for the content they publish.
We cannot accept liability for any decision made based on our information.
Our Difference:
1. Impartial Information
Unlike many other consumer comparison websites, MoneyHub doesn’t sell ‘results’ or place sponsored products at the top of our lists. Instead, we publish guides that talk in plain English about the options and make informed recommendations, backed up by facts and numbers.
2. Expert Information
Our research and editorial team members have backgrounds in banking, accounting, law, project management, data engineering and education. Together, MoneyHub makes even the most complicated consumer topics simple to understand. We also engage leading Australian experts in a range of industries and niches to grow MoneyHub’s resources and publish the best expert information.
3. Timely Information
We’re not a news site – our guides are routinely updated to ensure you have instant access to useful comparisons and specific product information. In rare instances, a provider will change a price or product before we’ve had a chance to update our information; please double-check prices first before making any decision. We accept no liability for any error or out-of-date information, and the product or service provider has no obligation to honour the pricing we publish on the site.
4. Free Information
We believe every Australian deserves access to in depth research that solves problems. Our team continues to focus on what matters in everyday life and our commitment to make things fear means every resource on MoneyHub is free to use (and always will be).
Content Selection Process
We know trust is earned, so we’re want to let you know how MoneyHub creates content with links to products and services
Finding consumer information is easy – but should you trust it?
Consumer information is everywhere; Australia has thousands of blogs, websites, influencers and YouTubers who have an opinion or claim to be an expert in seemingly everything and anything. But finding trustworthy, relevant and objective information can be challenging. It may also be a confusing and overwhelming process.
MoneyHub is changing all that. We’re publishing high-quality and transparent consumer information that is understandable and accessible. We’re also keeping it rigorously updated and relevant to everyday Australians. We want everyone who visits MoneyHub to be able to make the best decisions and improve their wellbeing.
We’re also committed to creating the most comprehensive and full-suite experiences so you can live with confidence. Our research includes relevant links to articles, products, services and government resources to empower and inform readers. Consumer empowerment is at our heart.
We lead with integrity
We’re not a sales-churn-burn website. We publish resources free from bias and sales copy. Like all of our content, the creation of product reviews, summaries, guides and articles are editorially independent of any partnership. In addition, we enforce a robust Advertising Policy that ensures sponsors and business partners never influence our content.
How we select products and services to review
Our research team spends hours every week analysing data, talking to our users, and ensuring we’re ahead of the market with information people want to know about. We write to solve problems and compare products and services so you can remain informed.
We aim to create balanced and objective content, specifying the pros, cons, must-know facts, pricing information, frequently asked questions and alternatives.
How we make remain objective while making money
After our content is published, we evaluate those recommendations for affiliate relationships with potential or existing business partners. If you transact at a partner’s site after clicking one of our links, MoneyHub may receive a fee. The revenue generated helps support our independent editorial process and lets us enrich the lives of every Australian. Our Advertising Policy explains more.
Why we do what we do
MoneyHub is designed and staffed to do all the legwork. We’re staffed by a team of experts from all corners of Australia tasked with putting all the options in front of you. We believe that impartial and well-researched information allows you to make well-reasoned and practical choices regarding consumer matters. Improving the lives of every Australian is our focus, and we do this by publishing and maintaining what we consider to be a trusted set of resources.
Our Research and Update Process
Consumer information is everywhere; Australia has thousands of blogs, websites, influencers and YouTubers who have an opinion or claim to be an expert in seemingly everything and anything. But finding trustworthy, relevant and objective information can be challenging. It may also be a confusing and overwhelming process.
MoneyHub is changing all that. We’re publishing high-quality and transparent consumer information that is understandable and accessible. We’re also keeping it rigorously updated and relevant to everyday Australians. We want everyone who visits MoneyHub to be able to make the best decisions and improve their wellbeing.
Our process in a nutshell
We simplify complex consumer topics and concepts into plain English so you can understand what’s important and make the right decision. We avoid jargon and buzzwords – instead, our focus is to inform, educate and empower.
Throughout our content, we aim to be complete. To do this, we cover a range of topics. We know everyone is on a different journey; our information is general and non-specific to any person. It is designed to help anyone looking for answers to common consumer-related questions.
Our Mission
We want MoneyHub to be Australia’s most trusted consumer resource. We want to help you make better decisions and have the knowledge and power to make informed decisions.
Our research and content creation process
The MoneyHub research team is committed to creating quality guides, resources and tools. We do this by upholding the highest journalistic standards and publish comprehensive, unbiased, honest, and timely guidance and actionable next steps.
Our team of researchers and experts
MoneyHub content is created, fact-checked, and reviewed by qualified writers, editors, and other contributors. If we are reviewing a product or service, we contact the respective company and ask them to review our draft guide per our guidelines.
MoneyHub carefully assesses all potential researchers and writers. To ensure we deliver the best experience, we vet our content creators for subject matter expertise and relevant life experience. In addition, we continuously train, upskill and provide learning and development to our teams when it comes to research and communication.
Our robust review process
Our content is routinely reviewed by a team of professionals or fact-checked by professional journalists to ensure accuracy. We only write what we specialise in to ensure end-to-end knowledge and experience underpins the website.
Our references, sources, and citations
We have strict internal guidelines which are designed to ensure we publish the most comprehensive and accurate resources. In addition, our processes are standardised to ensure consistency across Moneyhub’s content.
Every guide is thoroughly researched. We link back to products and services; any narrative and background facts are cross-checked to ensure they are recent, objective and authoritative.
Staying current
Our experts are responsible for the constant update of MoneyHub’s content.
While we have a set maintenance schedule for content, updates can be triggered by:
- Notifications from companies with products and services mentioned on MoneyHub (when fees, offerings or terms change)
- Reader feedback
- Media announcements
Our style and voice
We write in a neutral voice, with gentle positivity to encourage readers to go further into their research and learn enough to make informed decisions. Therefore, we do not write sales copy, promotional material or anything that lacks cold, hard facts.
We care about being helpful
An individual MoneyHub guide or resource is designed to answer common questions. Our objective is to dive into the detail but explain everything in easy to understand terms. We publish intending to become an all-in-one definitive guide. As such, we focus on pros, cons, frequently asked questions and alternatives to help explain what’s important.
We welcome your feedback
We want you to have the best experience. At MoneyHub, we believe we’re only as good as our last guide. For this reason, we welcome your comments about anything on our site. Please contact us.
